Mediators Tool Kit

This session explores the essential tools and techniques used by professional mediators to guide effective dispute resolution processes. Participants will gain practical insights into the structured use of communication strategies, questioning techniques, frameworks such as the mediation model, and technology in online mediation settings.

Updated specifically for the AMDRAS course, this session aligns with the requirements and supports the development of the core competencies assessed during the AMDRAS assessment process.

By the end of the session, participants will:

• Understand the key tools and models used in mediation

• Learn how to apply communication and facilitation techniques in practice

• Be able to identify and use digital tools relevant to modern mediation contexts

• Be better prepared for AMDRAS assessment scenarios involving mediator toolkits

This is a highly interactive and practical session designed to build confidence and competence in using mediation tools.